EMS Quality Management and Research is designed to be used as a starter manual for EMS managers seeking to build comprehensive knowledge of quality improvement (QI).
Teaching and Learning Experience
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Best practices and organizational stories throughout each chapter take learning far beyond theory and review of journal articles.
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Offers EMS managers a solid foundation of understanding of each of the topic areas.
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This title is also available as part of our Digital Library EMS Management Series, please visit www.bradybooks.com/dl to learn more.
1. Why Quality?
2. History of Quality in EMS
3. Domains of a QI System
4. Defining Quality
5. Measuring Quality
6. Databases and Data Collection
7. Data and Quality Analysis
8. Quality Improvement Program and Project Management
9. Creating and Maintaining a Culture of Quality
10. Legal Considerations and Corrective Action