Introduction to Hospitality
by Walker, John R.Edition: 6th
Format: Hardcover
Pub. Date: 2012-03-14
Publisher(s): Pearson
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Summary
The Sixth Edition of Introduction to Hospitalityfocuses on hospitality operations while offering a broad, comprehensive foundation of current knowledge about the world's largest industry. Throughout, author John R. Walker invites students to share this industry's unique enthusiasm and passion. The text is organized into five sections: the hospitality industry and tourism; lodging; restaurants, managed services, and beverages; recreation, theme parks, clubs, and gaming entertainment; and assemblies and event management. Each section includes insight from industry professionals, contains up-to-date information on career opportunities, and includes many examples illuminating current industry trends and realities. Extensively revised and updated, this edition contains new photos, new page layouts, and new coverage on topics ranging from sustainability to globalization.
Table of Contents
PART 1. Introducing Hospitality and Lodging
1. Introducing Hospitality
2. The Hotel Business
3. Rooms Division Operations
4. Food and Beverage Operations
PART 2. Beverages, Restaurants and Managed Services
5. Beverages
6. The Restaurant Business
7. Restaurant Operations
8. Managed Services
PART 3. Tourism, Recreation, Attractions, Clubs, and Gaming
9. Tourism
10. Recreation, Attractions and Clubs
11. Gaming and Entertainment
PART 4. Assemblies, Events, Attractions, Leadership and Management
12. Meetings, Conventions, and Expositions
13. Special Events
14. Leadership
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